Privacy Policy

Privacy policy

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Privacy Notice Table Of Contents:

Your privacy and security is very important to us. To better protect your privacy, we provide this notice explaining our online information practices.

The Information we Collect:

This notice applies to all information collected or submitted on this website and on the secure Customer Service Website. Within our secure network, you can order products, register to receive information and request new products. The types of information that may be required to process these requests are: Name, Street Address, Email Address, Phone Number, Credit/Debit Card Information, Birth Date, etc.

If requested, you may ship your order to an alternate delivery address. In this situation, you will need to submit the recipient’s complete street address for delivery. The types of personal information required to process this change are: Name, Street Address, Phone Number.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

You can submit order update requests, new product information requests and other questions, using the Contact Us form on the website. We use email addresses to respond to the submitted forms we receive from the Contact Us form to provide order status updates and to provide tracking and other information regarding your order. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never sell or share the personally identifiable information provided to us online in ways unrelated to the ones described above. By placing an order with us, you do agree to receive occasional emails regarding new products and product updates. If you wish not to receive these product updates an opt-out feature will be provided.

In a case where slander or libel may have been committed by the customer, documented customer communications may be released in our defense.

Our Commitment to Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information:

You can correct errors in your order information by sending us a request using the Contact Us form. Requests must be made using the identical email address provided on the original order. We use this procedure to better safeguard your information.

To protect your privacy and security, we may also take reasonable steps to verify your identity before processing orders, billing information updates and delivery address changes.

How to Contact Us:

Should you have other questions or concerns about these privacy policies, please contact us directly at order@rtwsalesandservices.com